Terms of Use

1. These terms

This website is operated by Notiva, Inc. (“Notiva,” “we,” “us”). By using notivamed.com you agree to these terms. If you do not agree, please do not use the site.

2. Who this site is for

Notiva is sold to medical practices in the United States. This website is written for physicians, clinicians, and practice administrators evaluating clinical documentation software. It is not a patient-facing service, and nothing on it is medical advice. If you are a patient with a question about your care or your records, speak with your medical practice.

3. The application is governed separately

Access to the Notiva application at app.notivamed.com is granted only under a separate written agreement with a practice — a services agreement together with a HIPAA Business Associate Agreement. Nothing on this website creates a right to use the application, and nothing here modifies a signed agreement. Where these terms and a signed agreement conflict, the signed agreement controls.

4. Clinical and billing responsibility

This is the section worth reading carefully, because it describes what the product does and does not claim to do.

• Notiva is documentation support, not a clinical decision. It assembles a draft note from information already in the chart and from the clinician's own selections. It does not diagnose, does not recommend treatment, and is not a substitute for professional judgment.
• The clinician signs. Nothing enters the medical record without the clinician reviewing it and taking a deliberate action to sign. There is no auto-accept.
• Coding assistance is decision support. Any suggested visit level, code gap, or documentation prompt is informational. The clinician and the practice remain solely responsible for the accuracy and completeness of the record and of every claim submitted. Notiva does not submit claims, does not bill payers, and takes no percentage of collections.
• You are responsible for your own compliance. Your practice remains the covered entity under HIPAA and is responsible for its own regulatory, licensure, and payer obligations.

5. Do not send patient information here

Do not submit protected health information through this website, including through the request-access form or by email to our general inbox. Those are enquiry channels and are not intended for PHI. Patient information belongs in the application, under your practice's agreement.

6. Early access

Requesting early access is an enquiry, not a purchase, and creates no obligation on either side. We may decline or delay any request, limit the number of practices we onboard, and change or withdraw features offered during an early-access period. Anything we describe on this site as planned or forthcoming is a statement of intent, not a commitment to deliver on a particular date.

7. Acceptable use

When using this website, please do not:

• scrape, crawl at volume, or otherwise place unreasonable load on the site;
• probe, scan, or test the security of the site or the application without our prior written permission;
• attempt to gain unauthorized access to any system, account, or data;
• copy, reverse engineer, or create derivative works from the site or its content, except as the law permits;
• misrepresent your identity or your affiliation with any person or organization; or
• use the site for any unlawful purpose.

If you believe you have found a security vulnerability, we want to hear from you. Email hello@notivamed.comwith the details and give us a reasonable opportunity to fix it before disclosing it publicly. We will not pursue a claim against anyone who reports in good faith and does not access or alter other people's data.

8. Intellectual property

The site and its contents — text, layout, images, the Notiva name and logo, and Notiva's clinical content — are owned by Notiva or its licensors and protected by intellectual property law. You may view and share the site for the purpose of evaluating Notiva. All other rights are reserved.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them to improve our products. We will not identify you as their source without asking first.

9. Third-party names

Product and company names mentioned on this site are the trademarks of their respective owners. In particular, eClinicalWorks and eCW are trademarks of eClinicalWorks, LLC. Notiva is an independent company and is not affiliated with, endorsed by, or sponsored by eClinicalWorks or any other EHR vendor. We integrate through published interoperability interfaces. References to any EHR describe compatibility only.

10. Disclaimer

This website is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error free, or that the information on it is complete or current. Warranties for the Notiva application, if any, are stated in the signed agreement covering it — not here.

11. Limitation of liability

To the fullest extent permitted by law, Notiva will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of your use of this website. Our total liability for any claim relating to this website will not exceed one hundred US dollars ($100). Some jurisdictions do not allow certain limitations, in which case those limitations do not apply to you. Nothing in this section limits liability that cannot be limited by law, and nothing in it affects the liability provisions of a signed services agreement or BAA, which govern the application.

12. Indemnification

You agree to indemnify Notiva against claims, losses, and reasonable legal costs arising from your misuse of this website or your violation of these terms or of applicable law.

13. Changes

We may update these terms. The current version is always posted here with its effective date, and continuing to use the site after a change means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. The state courts located in Davis County, Utah and the United States District Court for the District of Utah have exclusive jurisdiction over any dispute arising from this website, and you and Notiva each consent to that jurisdiction.

15. Contact us

Notiva, Inc.
hello@notivamed.com
6970 S Red Barn Road
South Weber, Utah 84405